Pools Privacy Policy
Information Collected
We collect personal details you provide when registering and using pools, including your name, email address, phone number, and account information.
Additionally, we record technical data such as device type, browser, and IP address to enhance security and user experience.
Local payment details including RM transactions are also collected to enable smooth and secure financial processing.
We use cookies and tracking technologies to understand site usage and deliver relevant content.
Purpose of Information Use
The collected information is used for account verification, transaction processing, improving platform features, and delivering promotions and customer support services.
This data also helps us comply with legal regulations and ensure the safety of users and transactions.
Cookies & Tracking
Pools uses cookies for purposes such as user authentication, traffic analytics, and advertising. You can control your cookie settings through your browser.
The data collected is supported by third parties who adhere to strict privacy and security standards.
Data Storage & Security
We store your personal information using layered security procedures, encryption technology, and strict protocols to prevent unauthorized access.
Only trained staff have limited access to this data to ensure maximum privacy and protection for pools users.
Information Sharing with Third Parties
Pools may share information with licensed third parties like payment providers for verification and transaction processing purposes.
We do not sell personal information to third parties and ensure all sharing complies with Malaysia’s data protection laws.
User Rights
You have the right to access, correct, or delete your personal information stored by contacting our support team.
We are committed to responding to user requests in accordance with privacy laws, ensuring an easy and fast process.
Policy Changes
Pools reserves the right to update this privacy policy from time to time. Users are encouraged to review the policy regularly.
Changes will be notified on the website and take effect immediately upon publication.
Data Security & Support
Any security issues or privacy questions can be directed to pools’ support team available via the FAQ and official communication channels.